WITHDRAWAL FROM THE CONTRACT

      1. The right to withdraw from the Agreement:

        1. The Customer who is a Consumer has 14 days to withdraw from the Agreement. The consumer has the right to withdraw from this Agreement within 14 days without giving any reason. The deadline to withdraw from the Agreement expires after 14 days from the delivery of the Goods to the Consumer or to a third party designated by him, other than the carrier.

        2. To exercise your right of withdrawal from the Agreement, you must inform us of your decision to withdraw from this Agreement by way of an unambiguous statement (for example, a letter sent by mail or e-mail to the address bok@midiamo.pl).

        3. You can use the model withdrawal form (download the document), but it is not mandatory.

        4. To keep the deadline to withdraw from the Agreement, it is sufficient for you to send information regarding the exercise of your right to withdraw from the Agreement before the deadline to withdraw from the Agreement.
        5. Please return the good in the original packaging and protect it in the protective packaging. Please, do not stick the original packaging with adhesive tape for transport.
        6. The Customer is liable for a reduction in the value of the item as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item. In order to determine the nature, characteristics and functioning of things, the customer can normally open or unpack the package to check the characteristics and functioning of the item and to examine it in a manner customarily adopted in stationary stores. The customer can try on the product, but can not carry it and use it. The customer can open the original packaging, but it can not destroy or wrap it. The customer is liable for the damage caused.
      2. Effects of withdrawal from the Agreement:

        1. In the event of withdrawal from this Agreement, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), promptly and in any event not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this Agreement. We will return the payment to the bank account indicated by the Customer, the bank account number should be provided in the return form; in any case, you will not incur any fees in connection with this return.

        2. Goods should be sent to: Midiamo Sp z o.o. sp.k. ul. Strumykowa 7, 62-200 Gniezno with attached proof of purchase, eg with a VAT invoice or a receipt. 

        3. The Goods shall be dispatched no later than 14 days from the date on which the Customer informed about withdrawal from the Agreement. Direct costs of returning the Goods shall be borne by the Customer.

 

Download the document:

WITHDRAWAL FORM

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