Regulations

REGULATIONS FOR THE MIDIAMO INTERNET SHOP

 

1. Definitions

 

Terms used in the Regulations mean:

      1. Client - a natural person, a legal person or an organizational unit that is not a legal person, the specific legal provisions of which grant legal capacity, which orders within the framework of the Store;

      2. Customer – A Client who is a natural person and meets the criteria specified in the definition in art. 22 [1] of the Civil Code. According to this definition, a Consumer is a natural person making a legal transaction with an entrepreneur not directly related to its business or professional activity.

      3. Civil Code – Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);

      4. Regulations – these Regulations for the provision of electronic services as part of the online store https://midiamo.pl

      5. Online store (Store) – internet service available at https://midiamo.pl through which the customer may in particular place Orders;

      6. Goods – products presented in the Online Store;

      7. Sales agreement – contract for the sale of Goods within the meaning of the Civil Code, concluded between Midiamo limited liability company sp.k. and the customer, concluded using the Store's website;

      8. Consumer Rights Act – Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827);

      9. The Act on the provision of electronic services – Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);

      10. Order – Customer's declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and number of the Goods.
      11. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (general regulation on data protection).

 

2. General provisions:

 

      1. These Regulations define the rules for using the online store available at: https://midiamo.pl and is the regulations referred to in art. 8 of the Act on the provision of electronic services.

      2. Online store, operating at: https://midiamo.pl, is run by Midiamo Sp. z o.o. sp.k., registered in the Register of Entrepreneurs under the number 0000685644, whose registration file is kept by the District Court of Poznań - Nowe Miasto and Wilda in Poznań, IX Commercial Division of the National Court Register, with the REGON number 367720922 and the NIP number 7842506809

      3. These Regulations specify in particular:

        1. the rules for registering and using an account as part of the Online Store;

        2. terms and conditions for making an electronic reservation of products available as part of an online store;

        3. terms and conditions for submitting orders via e-commerce online;

        4. the principles of concluding Sales Agreements with the use of services provided as part of an online store.

      4. The use of the Online Store is possible provided that the IT system used by the Customer meets the following minimum technical requirements:

        1. having a computer or multimedia device connected to the Internet;

        2. web browser supporting technologies: HTML, JavaScript, CSS (enabled support for these functions);

        3. possession of an e-mail address.
      5. In accordance with applicable law, Midiamo limited liability company sp.k. reserves the right to limit the provision of services via the Online Store to persons who have reached the age of 18 years. In this case, potential customers will be notified of the above.

      6. Customers can access these Regulations at any time via the link found on the main page of the site https://midiamo.pl/Regulations-cterms-eng-18.html and save its content and prepare a printout.

 

3. The rules of using the Online Store

 

      1. In order to ensure the security of the transmission of messages and data in relation to the services provided on the Website, the Online Store takes technical and organizational measures appropriate to the degree of security threat to the services provided, in particular measures to prevent the acquisition and modification of personal data sent via the Internet by unauthorized persons.

      2. The customer is obliged to:

        1. not providing or forwarding content prohibited by law, e.g. content that promotes violence, defamatory or violates personal rights and other rights,

        2. use the online store in a way that does not interfere with its operation, in particular through the use of specific software or devices,

        3. use the online store in a manner consistent with the provisions of the law in force on the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles of using the Internet.

 

4. The procedure of conclusion of the Sales Agreement

 

      1. Information about the Goods provided on the Store's websites, in particular their descriptions, technical and functional parameters as well as prices, constitute an invitation to conclude a contract, within the meaning of art. 71 of the Civil Code.

      2. In order to conclude a Sales Agreement via the Online Store, go to the website https://midiamo.pl, make a selection, taking further technical steps based on the messages displayed to the Customer and information available on the website.

      3. The selection of the Goods ordered by the Customer is made by adding them to the basket.

      4. During placing the Order - until clicking on the "ORDER WITH OBLIGATION TO PAY" button - the Customer has the possibility to modify the entered data and the selected Good. To do this, follow the messages displayed to the Client and the information available on the website.

      5. After providing the Customer using the Online Store with all necessary data, a summary of the placed Order will be displayed. The Order summary will contain information about:

        1. the Goods of the order;

        2. unit and total price of ordered products or services, including delivery costs and additional costs (if any);

        3. the chosen payment method;

        4. the selected delivery method;

        5. delivery time.

      1. In order to send an Order, it is necessary to provide personal data marked as mandatory and press the button "ORDER WITH OBLIGATION TO PAY".

      2. Sending the Order by the Customer is a declaration of intent to conclude with Midiamo Sp. z o.o. sp.k. Sales contracts, in accordance with the Regulations.

      3. After placing the order, the customer receives an e-mail entitled: "You have placed the order number ...", containing the order number in the title and final confirmation of all essential elements of the Order.

      4. The contract is treated as concluded with the moment the Customer receives the e-mail referred to above.

      5. The contract is concluded in Polish. Consolidation, security and access to the Order data and general terms and conditions (Online Store Regulations) is via e-mail.

 

5. Delivery

 

The delivery of the Goods is available on the territory of the Republic of Poland and to selected countries and takes place at the address indicated by the Customer while placing the Order. The rules of dispatch outside the territory of the Republic of Poland are specified at: https://midiamo.pl/Worldwide-shipping-cterms-eng-34.html 

Delivery of the ordered Goods is carried out by courier service, courier parcel delivery or InPost parcel lockers

      1. The costs of delivery on the territory of Poland are indicated at  https://midiamo.pl/Delivery-costs-in-Poland-cterms-eng-33.html

 Delivery costs will also be indicated at the time of placing the Order.

      1. The delivery deadline is maximum 7 business days from the date of sending the Order by the Customer.

 

6. Prices and payment methods

 

      1. Commodity prices are given in Polish zloty and include all components, including VAT tax. 

      2. The customer has the option to pay the price:

        1. By bank transfer to the bank account number of Alior Bank o / Gniezno 77 2490 0005 0000 4530 7426 0053

        2. Cash on delivery upon delivery from the carrier selected when placing the Order;

        3. Electronic payments and a payment card via Przelewy24, according to information made available as part of the Online Store;

 

7. Withdrawal from the Agreement

 

      1. The right to withdraw from the Agreement:

        1. The Customer who is a Consumer has 14 days to withdraw from the Agreement. The consumer has the right to withdraw from this Agreement within 14 days without giving any reason. The deadline to withdraw from the Agreement expires after 14 days from the delivery of the Goods to the Consumer or to a third party designated by him, other than the carrier.

        2. To exercise your right of withdrawal from the Agreement, you must inform us of your decision to withdraw from this Agreement by way of an unambiguous statement (for example, a letter sent by mail or e-mail to the address bok@midiamo.pl).

        3. You can use the model withdrawal form (download the document), but it is not mandatory.

        4. To keep the deadline to withdraw from the Agreement, it is sufficient for you to send information regarding the exercise of your right to withdraw from the Agreement before the deadline to withdraw from the Agreement.
      2. Effects of withdrawal from the Agreement:

        1. In the event of withdrawal from this Agreement, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), promptly and in any event not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this Agreement. We will return the payment to the bank account indicated by the Customer, the bank account number should be provided in the return form; in any case, you will not incur any fees in connection with this return.

        2. Goods should be sent to: Midiamo Sp z o.o. sp.k. ul. Strumykowa 7, 62-200 Gniezno with attached proof of purchase, eg with a VAT invoice or a receipt. 

        3. The Goods shall be dispatched no later than 14 days from the date on which the Customer informed about withdrawal from the Agreement. Direct costs of returning the Goods shall be borne by the Customer.

 

8. Complaints about the Goods and the operation of the Online Store

 

      1. Midiamo limited liability company sp.k. as the Seller is liable to the Customer being a Consumer within the meaning of art. 22 [1] of the Civil Code, under the warranty for defects in the scope specified in the Civil Code, in particular in art. 556 and art. 556 [1] - 556 [3] and subsequent Civil Code.

      2. Claims under the warranty should contain the details of the person or entity submitting the complaint (name and surname or full name, contact details) as well as an indication of the reason for the complaint and the content of the request.

      3. Claims under the warranty should be directed to bok@midiamo.pl along with photographic documentation. The seller undertakes to examine each complaint within 14 days.
      4. In the case of returning the Goods to the Seller by the Customer and a positive consideration of the complaint, the Seller will refund the cost of shipping incurred by the Customer. If the complaint is not taken into consideration, the Seller shall make the Product available to the Customer for delivery or send it back to the Customer at the expense of COD (cash on delivery) (at the express instruction of the Customer).
      5. In the case of considering a complaint in favor of the Customer - the Seller shall, at his own expense, immediately replace the defective Product with one free of defects or remove the defect. This does not affect the Customer's ability to make a statement about a price reduction or withdrawal from the contract in accordance with the applicable regulations. If the product can not be replaced, the product defect is removed or the price is reduced, the Seller will refund the payment immediately, in accordance with applicable law.
      6. The Seller is not a producer of the Goods.
      7. Complaints regarding the provision of electronic services:

        1. The Online Store takes actions to ensure that the website and store websites are fully functioning to the extent that results from the current technical knowledge and undertakes to remove within a reasonable time any technical irregularities reported by customers.

        2. Irregularities related to the functioning of the website and the websites of the Store, the Customer may report in writing to the following address: Midiamo Sp. z o.o. sp.k, ul. Strumykowa 7, 62-200 Gniezno, by e-mail address bok@midiamo.pl.

        3. In the complaint, the Customer should describe the type and date of irregularities related to the functioning of the Store.

 

9. Personal data protection

 

      1. Going to https://midiamo.pl, the customer will buy goods from Midiamo Sp. z o.o. Sp.k. with registered office in Gniezno, address: Strumykowa 7, 62-200 Gniezno, entered into the register of entrepreneurs kept by the District Court for Nowe Miasto and Wilda in Poznań, 9th Commercial Department of the National Court Register under KRS number 0000685644, NIP 7842506809, REGON 367720922 (hereinafter referred as Seller), and its data will be processed by the Seller who is the administrator of this data.

      2. In order to create an account and place an order and its implementation in the Online Store, it is necessary for the Customer to provide personal data marked as mandatory in the relevant forms. Providing other data is voluntary.
        It is also required to agree to the processing of personal data provided during registration, which is done by checking the appropriate box in the form.

      3. Customer's personal data are transferred in a necessary dimension to courier companies in order to deliver the ordered Goods. The seller uses the services of carriers: InPost S.A. based in Krakow and DPD Polska Sp. z o.o. with headquarters in Warsaw.

      4. The Customer has the right to access their personal data, as well as rectification, supplementation, deletion and transfer of personal data processed in an automated manner.
        If it is found that the personal data processing is unlawful, in particular with the regulation of the GDPR, the Customer is entitled to file a complaint to the President of the Office for Personal Data Protection. For this purpose, you can contact our Inspector of Personal Data Protection by e-mail: biuro@midiamo.pl or by post to the address of the Seller's office.

      5. The Customer has the right to information about the storage and processing of his personal data. For this purpose, please contact the Seller in the manner described in the previous paragraph.

      6. If the Customer has given separate consent, personal data will be processed in order to send notifications and news regarding the Goods and services offered by the Seller in the form of a newsletter containing commercial information.

      7. The Seller may use cookie files when using the services available via https://midiamo.pl, but the cookie files used by the Seller are associated only with the browser of the computer or other mobile device of the Customer. Detailed information on cookies used on the Store website is available at: https://midiamo.pl/Cookie-policy-cterms-eng-13.html

      8. Detailed provisions regarding the protection of personal data are described on the "Privacy Policy" at https://midiamo.pl/Privacy-policy-cinfo-eng-20.html

 

10. Dispute resolution and final provisions

 

      1. A customer who is a Consumer may use non-judicial means of dealing with complaints and redress if interested. Disputes regarding online purchases can be solved through mediation proceedings before the Provincial Inspectorates of the Trade Inspection or before the arbitration court at the Provincial Inspectorate of Trade Inspection. The consumer may also use other methods of out-of-court dispute resolution and, for example, file a complaint through the EU ODR online platform, available at: http://ec.europa.eu/consumers/odr/

      2. In matters not covered by these Regulations, the provisions of the Civil Code, the provisions of the Act on the provision of electronic services and other relevant provisions of Polish law shall apply.

 

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